FAQs

Your question not here in our FAQs? Feel free to contact us, we’re always willing to help!

Do you deliver outside South Africa?

We can deliver anywhere. Please see our Delivery Info page for more information. Please note that duties and taxes may be payable in the receiving country if outside South Africa.

We can! Please use the Contact Us form to get a quotation and view the custom designs page for more information.

Absolutely! You can find out more information about installation here.

We are an online store, so there is no physical shop. The great news is that this means you can buy our products wherever you are in the world! For wallpaper and acoustic panels, you can order samples before you buy here. Or Contact Us if you need help finding what you need.

Our stickers and decals are easy to remove. Stickers can be repositioned, but decals cannot. Our Easy Premium wallpaper is very easy to remove; the traditional paper can also be removed, but is a bit more work to do so. Acoustic panels can be easily removed, if they are mounted onto wooden batons, which is our recommended installation method.

Our stickers and decals can be stuck to any smooth surface, including glass and tiles. Our guarantee only applies if they are placed on smooth surfaces, inside, out of direct sunlight and with limited exposure to moisture. Stickers and decals generally don’t work well on rough surfaces – eg. bricks, unsanded wood and textured walls.

Our wallpaper will withstand a limited amount of moisture, so can be used in kitchens and bathrooms, but not where it is exposed directly to water. This means you should not place it in the shower, next to the bath, or around the basins.

We are happy to assist with an order via WhatsApp or email. Please use the Contact Us form to ensure we have all the information we need.

Our stickers and most of our wallpapaper, murals and acoustic panels are held in stock and generally despatched within 24 hours of receiving payment. Our decals are made to order and standard items are usually despatched within 2 business days of receiving the order. Custom decals and murals will take longer as we need to prepare the artwork and then get it approved. We aim to supply artwork for you to approve within 3 business days of receiving the payment, and to despatch your order 3 business days after we we receive signoff on the artwork. Delivery to main cities in South Africa generally takes 2 business days, and 3 business days to outlying areas.

Unfortunately collection is not an option, but our delivery service is efficient, easy and reliable so we are sure you wont be disappointed.

You can find our refunds and return policy here.

Our website is open 24/7/365! We will respond to queries between 8 am and 4pm Monday to Friday. (And sometimes outside of those hours as we are always happy to hear from our customers.).

Your question not here in our FAQs? Feel free to contact us, we’re always willing to help!

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